Refund And Exchanges
All sales are Final! We will only replace orders that are inaccurate or defective.
If your order arrives damaged or your product seems to be defective please contact customer service at info@shopKoil.com
If your item arrives damaged, please send an email to info@ShopKoil.com Please include your name, order/invoice number, and images of the damages.
If you have not received your packaged or it is stolen, please contact UPS to file a lost/stolen package claim. Once the claim has been filed please update us with claim number and we will send out a replacement.
If a reaction occurs, please contact your physician immediately. Once you have consulted a physician please contact us with your before and after picture at info@Shopkoil.com
Limitation of Liability
Koil shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site, interpretation or misinterpretation of product benefits or the performance of the products, even if Koil has been advised of the possibility of such damages.